Operator’s Manual
2 S-Class 1.0.1 Standard Features This printer comes equipped with many standard features: Communication Interfaces USB interface DB-9 RS
S-Class 31.0.2 Optional Features Many optional features are available for this printer: Cutter and Tray (ST Models only) This device auto
4 S-Class
S-Class 5 Getting Started 2.0 Unpacking Inspect the shipping container(s) for damage; if evident, notify the shipping carrier to report the nat
6 S-Class 2.0.1 Inspection After inspecting the printer, check the remaining contents of the box. In addition to this manual, the following items
S-Class 7 Setting-Up the Printer This section details the connections, loading methods, and resident ticket formats of the printer. 3.0 Power
8 S-Class 3.1 Interfacing The printer can be connected to the host via the parallel, USB, or serial, The printer will automatically connect to the
S-Class 93.1.1 Automatic Parser Mode Detection From the factory, the printer will automatically interpret the data received from the host to set t
10 S-Class 3.2 Loading Ticket Stock The procedure to load the printer differs depending upon the model, options, and stock type being used. These di
S-Class 11 “Standard Media Sensor” using Fan-Fold Stock – With the ticket TOF Marks facing ‘down’ (away from you), place the ticket stock in the
12 S-Class “Print Side Media Sensor” using Fan-Fold Stock – With the ticket TOF Marks facing ‘up’ (toward you), place the stock in the bottom
S-Class 13 “Standard Media Sensor” using Roll Stock – Mount the roll of ticket stock on the Roll Hanger so that it unwinds in the direction show
14 S-Class “Print Side Media Sensor” using Roll Stock – Mount the roll of ticket stock on the Roll Hanger so that it unwinds in the direction
S-Class 15(Too Loose)Media GuidesThumbscrew Media Guides(Too Tight)Thumbscrew Slide the ticket stock farther into the Media Guides until it
16 S-Class 3.2.2 SV Models Plug in and turn ‘On’ the printer. Bring the stock up to the Media Guides (the TOF Marks on the tickets should be
S-Class 17 Note: If automatic loading doesn’t occur, try the following: 1) Ensure that the Printhead Latch is locked. 2) Press the PAU
18 S-Class 3.3 Using the Front Panel The Front Panel is comprised of a ticket exit, darkness control, three indicator lights, and three dual-purpo
S-Class 19Ticket Exit The printed tickets are expelled from this opening. Darkness Control The Darkness Control adjusts the contrast of the p
20 S-Class Dual-Purpose Buttons Depending upon the printer’s mode, the buttons function as follows: On-Line Mode Button Functions (On-Line, as
S-Class 21Power-Up and Off-Line Mode Button Functions (Off-Line, as denoted by the On-Line Indicator being ‘Off’) F2: Three functions: (a
Copyright Information CG Triumvirate is a trademark of Agfa Corporation. Copyright Information In no event shall Datamax-O’Neil be liable to the
22 S-Class 3.4 Resident Formats Several formats are stored in memory for useful setup, operational, and diagnosis information. Load stock that is a
S-Class 233.4.2 Test Pattern Ticket The Test Pattern Ticket is a resident format that can be used to determine general print quality and the con
24 S-Class 3.4.3 Internal Test Ticket The Internal Test Ticket is another resident format that is another useful indicator of print quality. This
S-Class 25 3.5 Resetting the Printer There are two different reset levels possible for the printer: 3.6.1 Warm Reset To reset the printer and
26 S-Class 3.6 Keypad Lockout The Keypad Lockout Function stops the operator's ability to enter the offline functions in the printer’s menu.
S-Class 27 Adjustments and Maintenance This section details important adjustments, settings and periodic maintenance requirements that will ensur
28 S-Class 4.0.1 ST Model Media Sensor Adjustment The ST Model can be equipped with either a Standard or a Print Side Media Sensor. Follow the app
S-Class 29 Ticket StockSlidePrinthead LatchPrinthead Assembly Media Sensor Lower the Printhead Assembly and lock the Printhead Latch. Turn
30 S-Class Adjusting the Print Side Media Sensor – Turn ‘Off’ the Power Switch. Open the Access Cover. Loosen the Thumbscrew and adjust t
S-Class 31 Grasp the Nut to move the Media Sensor. Position the sensor so that it can see the Quiet Zone and the TOF Marks on the ticket stock, a
Agency Compliance and Approvals C US Listed UL60950-1: 2nd Edition CSA C22.2 No. 60950-1-07 2nd Edition Gost-R The manufactu
32 S-Class Printhead LatchTicket StockPrinthead AssemblyMedia Sensor Raise the Printhead Assembly and lock the Printhead Latch. Turn ‘On’
S-Class 334.1 Stock ID Selections The printer maintains a selection of 10 user modifiable stock setups. Each setup defaults to a specific print w
34 S-Class The table below lists the default settings, according to the printer model, for each Stock ID number. Stock ID Default Settings Print
S-Class 354.2 Start of Print & Cut/Tear Adjustment If none of the preset Stock ID parameters meet the needs of your application, then the Star
36 S-Class 4.3 Operational Database Modification The operational configuration of the printer, including the Parser Mode and other parameters, can
S-Class 37 Operational Database: ST/SV-3210 Models Parameter Description Settings Stock ID Stock ID number 0-9 (see Section 4.1) Label (Ticket
38 S-Class Operational Database: ST/SV-3306 Models Parameter Description Settings Stock ID Stock ID number 0-9 (see Section 4.1) Label Width
S-Class 394.3.1 Database Modification Example This section details the modification of an Operational Database parameter. The following example in
40 S-Class 4.4 Maintenance Routine maintenance will ensure the optimum performance of the printer. The following table outlines the recommended cl
S-Class 41 4.4.1 Printhead Cleaning Declining print quality (for example, streaking or smudging) is usually caused by a surface build-up of dirt
Important Safety Instructions: This printer has been carefully designed to give many years of safe and reliable performance; however, as with all t
42 S-Class PrintheadCottonSwabBurnlinePrinthead AssemblySurfaceBuild-up Allow the Printhead to dry. Lower (or raise) the Printhead Ass
S-Class 434.4.2 Platen Roller Cleaning Print quality can decline if the platen roller becomes contaminated with paper dust, grit or adhesive. Wh
44 S-Class Allow the Platen Roller to dry. Lower (or raise) the printhead assembly and slide the printhead latch into the ‘locked’ position.
S-Class 45 Standard Media Sensor option – Using a soft-bristled brush or compressed air, sweep or direct an air stream into the Media Sensor to re
46 S-Class 4.4.4 Ticket Detect Sensor Cleaning The Ticket Detect Sensor initiates the auto-loading process by signaling the presence of ticket sto
S-Class 474.4.5 Interior Cleaning Required for ST Models only Over time particles of ticket stock accumulate inside the printer. These partic
48 S-Class 4.4.6 Exterior Cleaning When necessary, the exterior surface can be cleaned using a general purpose cleanser and a soft cloth or spon
S-Class 494. Following a successful download, the printer will perform a ‘cold reset.’ The previous printer setup will not be affected unless subst
50 S-Class
S-Class 51 Troubleshooting 5.0 Help Guide This section addresses common problems and suggests solutions. While not all situations can be addr
52 S-Class If experiencing this problem… Try this Corrective Action… No communications / not printing via software: The parser mode may no
S-Class 53 If experiencing this problem… Try this Corrective Action… After printing the ticket, the Fault Indicator lights: If cutter equip
54 S-Class If experiencing this problem… Try this Corrective Action… The printer does not print formats sent from the host, but the Fault Indicat
S-Class 555.1 Hex Dump Mode The hex dump mode is a useful tool for diagnosing problems including communication and programming syntax errors. To
56 S-Class
S-Class 57 Specifications 6.0 Specifications Barcodes/Fonts (See Appendix B for examples) Barcode Symbologies (mode dependent): DPL Parser Mo
58 S-Class Communications Interface USB, RS-232 (DB-9), and IEEE 1284 Compliant Centronics Parallel Baud Speed 600 to 38,400 bits per second (B
S-Class 59Mechanical Depth: ST-3210 & -3306 SV-3210 & -3306 14 inches (35.6 cm) 7.65 inches (19.4 cm) Height: ST-3210 & -3306 SV-321
60 S-Class Print Engine DRAM Memory: 4 MB FLASH Memory: 2 MB Maximum Fields and Characters Per Ticket: 600 fields with 16,000 characters p
S-Class 61Ticket Stock Requirements Type[1]: Fan-fold (and roll, if option equipped) reflective[2] or continuous direct thermal stock. Roll
i Contents Overview ...1 1.0 About the Printer ...
62 S-Class Ticket Stock Requirements (continued) Dimension Description [3] Minimum Maximum Layout A Ticket Width 2.0 3.25 B Reflective Mark Wi
S-Class 63 6.1 Approved Ticket Stocks For optimum print quality, maximum printhead life, and warranty compliance Datamax-O’Neil recommends the fo
64 S-Class
S-Class 65 Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ctrl @ NUL 0 00 32 20 @
66 S-Class ASCII Control Code Chart (continued) Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224
S-Class 67 Appendix B Available Fonts and Barcodes All available character fonts and barcodes are listed below. The selections will differ accor
68 S-Class The table below lists font sizes, 0 – 8, in dots. Font Number Height Width Spacing Font 0 7 5 1 Font 1 13 7 2 Font 2 18 10
S-Class 69 Font 4: 62 characters, alphanumeric, uppercase. Font 5: 62 characters, alphanumeric, uppercase. Font 6: 62 characters, alphanum
70 S-Class Font 9: Internal CG Triumvirate font. The point sizes are selected by the number in the bar code height. Larger point sizes can b
S-Class 71 DTPL Font Samples
ii 4.1 Stock ID Selections ...33 4.2 Start of Print & Cut/Tear Adjustment...
72 S-Class DPL Barcodes Uppercase alpha names will print barcodes with human readable interpretations; lowercase alpha names will print barcodes o
S-Class 73 Barcode A Code 39 Barcode B UPC-A (regular) Barcode C UPC-E (zero suppression) Barcode D Interleaved 2 of 5 Barcode E Code
74 S-Class Barcode K Plessey Barcode L ITF SCC-14/ I 2 of 5 Shipping Container Code Barcode M 2 Digit UPC addendum Barcode N 5 Digit
S-Class 75 Barcode S UCC/EAN 128 Random Weight Barcode T Telepen Barcode u UPS MaxiCode Barcode v FIM Barcode z PDF417 Bar
76 S-Class Bar Code W1f: Aztec Bar Code W1z: MicroPDF417 Bar Code W1T: TCIF Linked Barcode 3 of 9 (TLC39) DTPL Barcodes Code 39;
S-Class 77 Appendix C Cable Listings Parallel Cable: Connect a Centronics type 36-pin cable. Serial Cable: Connect a cable that complies wit
78 S-Class
S-Class 79 Appendix D SV Model Mounting Dimensions Top Plate Dimensions:
80 S-Class Side Dimensions:
S-Class 81 Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backup speed The speed at which the ticket
S-Class 1 Overview 1.0 About the Printer ST (Table) Model SV (Vertical) Model The S-Class printer family, hereafter referred to by mod
82 S-Class DPI (dots per inch) A measurement of resolution, rated in the number of thermal elements contained in one inch of the printhead. Also re
S-Class 83 print speed The speed at which the ticket stock moves under the printhead during the printing process. reflective (TOF) mark A black str
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